HGV Tramper Driver

Job Introduction

Location: All UK coverage

Working hours: to be discussed

Salary: £44-55,000 OTE

About the Role:

We are looking for a HGV Tramper Driver to join our busy UK transport team covering the whole of the UK. Due to the nature of this role you must be willing to work away from home, includes 4 nights out.

Responsibilities include:

• Transportation of vehicles. 
• Ensure that levels of customer service within the function are exceptional at all times.
• Maintain exceptional levels of health, safety & security.

Duties include:

Transportation of vehicles

• Load & unload vehicles, ensuring safe practices are followed.
• Ensure the road worthiness of the truck, reporting any defects in a timely fashion.
• Report all load damage to vehicles or property in-line with Company procedures.
• Carry out vehicle damage appraisals to a high level of accuracy at all times.
• Process all relevant paperwork to a high standard.
• Abide by the regulations relating to tachograph, driver hours and working time. 
• Carry out jump starts and refuelling in accordance with guidelines.
• Carry out delegated duties as required.
• Dispatch documentation to the Administrative function as required.

Ensuring that levels of customer service within the function are exceptional at all times

• Consistently work in a way that delivers exceptional customer service.
• Deal with complaints as necessary. 
• Escalate complaints as necessary.
• Complete the complaints log on every occasion.
• Ensure feedback is learned from and work in a way that supports continuous improvement.

Maintain exceptional levels of health, safety & security

• Ensure a safe working environment at all times, including the use of appropriate personal protective equipment.
• Identify and report any broken or faulty equipment, hardware etc.
• Consistently adhere to current legislation & Company policies in regard to driving.
• Drive legally & in consideration to other road users at all times.
• Report any & all accidents/incidents, whether on or off site, in-line with Company procedures.

Required skills:

• Hold a Class 1 license, with fewer than 6 points.
• Full driver CPC qualification.
• Experience of 11+ TE car transporters or similar required.
• Experience of working to deadlines with quality output.
• Ability to work in a complex, fast paced transport function.
• Interpersonal and communication skills.
• Proven experience of delivering exceptional service to customers. 
• Organisational and prioritisation skills.